Newlyimplemented information system a medical facility always requiresproper staff training to ensure that the new system operatesefficiently. Staff training can be a time-consuming activity that mayalso drain more resources from the organization, especially when thestaff members lack even the basic computer skills (Ball et al.,2013). To encourage training of the personnel, the individuals thatwill have a good concept of the system can become the trainers oftheir colleagues. These competent persons could be rewarded withbonuses or extended leaves. The staff should also be assured that thechange in the information system does not imply that their jobsecurity is at risk (Ball et al., 2013). Matter of fact, those thatquickly adapt to the new format have greater chances of improvingtheir professional careers. The management of the facility couldenforce a rule that within a certain period like two months, everyworker must have basic knowledge about the new system or they mayface some repercussions.
Thenew financial reimbursement system will reduce the amount of timeused when recording, storing and retrieving patient information. Themedical coders will also experience fewer instances of errors andother malfunctions that were prone to the older system (Ball et al.,2013). The implementation of their workflow strategies around the newsystem will be conducted in a sequential manner. The most skilledcoders will be the first to apply for the new program while theothers will maintain the older one as a precaution. After a month,the reimbursement system will be assessed on its functionality. If itmeasures to all the set expectations, the entire department can theswitch to the new system. Even though the process of operating twosystems simultaneously is very costly, it is the safest approach(Ball et al., 2013). Having a backup system will ensure that there isno severe damage if the new system collapses. One could quicklyrevert to the former program, and most records of the hospital willbe intact.
Ball,M., Weaver, C., & Kiel, J. (Eds.). (2013). Healthcareinformation management systems: Cases, strategies, and solutions.Springer Science & Business Media.